What if I miss my flight or show up after the cut off time?
To maintain on-time operations and to respect the schedules of other passengers, flights cannot be held for guests who are...
What is the cancellation policy?
Within 24 hours of departure time: No refunds. Your ticket will be changed to an ‘Open Ticket’ status that can...
What is a change fee?
Every time you change a time, date, name or routing you will be charged a $25 change fee.
What time do I have to be there before my flight?
Check in time leaving Fort McMurray is one (1) hour before your flight. Check in time leaving Fort Chipewyan is...