Adjustments to Scheduled Flights and Operating Hours
Hours of Operation
Monday – Friday: 8:00am – 6:00pm
Weekends: 9:00am – 5:00pm
We are only allowing people in the lobby that are on the scheduled flights to Fort Chipewyan, and those who are on charter bookings.
Fort Chipewyan Scheduled Service
We have adjusted our scheduled flight times to Fort Chipewyan and now have a max passenger capacity of 5 to maximize social distancing on board the aircraft.
Upon Check-in, passengers will be screened for symptoms and have their temperature taken. Passengers will also be asked to wear a mask during the flight.
The adjusted flight times are as follows:
Departing Fort McMurray
Monday-Friday: 9:30am and 4:00pm
Departing Fort Chipewyan
Monday-Friday: 11:00am and 5:30pm
In addition to the scheduled flights we will continue to have freight planes throughout the day as cargo comes in. We are still accepting cargo/mail as normal within the adjusted office hours.
Cancellations and Changes to tickets
Cancelations and changes to tickets booked prior to March 15th are allowed changes with no change fees up to 4 hours of departure. Cancelations will also be allowed up to 4 hours of departure with no change fees, but bank admin fees will apply.
Tickets booked after April 1st are subject to the companies regular change and Cancellation policy.
On-demand flights will continue as normal.
All vocational schools have been shut down, so no flight training will be available at this time, including rentals.